Cancellation Policy

- Cancellation policy for groups (excluding exhibitions and Oktoberfest Period)

We will try our best to re-sell your cancellations, if we fail to do so, we will charge you as follows:

Up to 6 weeks before your arrival: Nocharge
4 - 6 weeksbeforeyourarrival: 25% ofunoccupiedrooms
2 - 4 weeksbeforeyourarrival: 50% ofunoccupiedrooms
1 - 2 weeksbeforeyourarrival: 75% ofunoccupiedrooms
less then 1 weeks before your arrival: 100%of unoccupiedrooms

By no show - no cancellation 100%of unoccupied rooms.

Cancellation policy for exhibition and oktoberfest

We will try our best to re-sell your cancellations, if we fail to do so, we will charge you as follows:

Up to 3 weeks before your arrival: nocharge
less then 3 weeks before your arrival: 100%of unoccupiedrooms

By no show and no cancellation 100%of unoccupied rooms.

Cancellation policy for other times

We will try our best to re-sell your cancellation, if we fail to do so, wewill charge you as follows:

Up to 3 days before your arrival: nocharge
By no show and no cancellation 100%of unoccupied rooms.

Dispute Resolution:

The European Commission provides a platform for online dispute resolution (OS), You can use OS and find more visting http://ec.europa.eu/consumers/odr/. Consumers have the opportunity to use this platform for the settlement of their dispute.

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